Forgot your password? Here's how to reset it and regain access to your account.
Resetting Your Password
- Go to the login page
- Click Forgot your password?
- Enter the email address associated with your account
- Click Submit
- Check your email for a password reset link
- Click the link in the email (valid for 24 hours)
- Enter and confirm your new password
- Click Reset Password
Didn't receive the email?
- Check your spam or junk folder
- Make sure you entered the correct email address
- Wait a few minutes and try again
- Contact your administrator if problems persist
Password Requirements
Your new password must meet these requirements:
- At least 8 characters long
- Contains at least one uppercase letter (A-Z)
- Contains at least one lowercase letter (a-z)
- Contains at least one number (0-9)
- Contains at least one special character (!@#$%^&* etc.)
Tips for a Strong Password
- Use a passphrase (e.g., "correct-horse-battery-staple")
- Don't use personal information like birthdays or names
- Don't reuse passwords from other sites
- Consider using a password manager
Troubleshooting
- Reset link expired
- Password reset links are valid for 24 hours. Request a new link if yours has expired.
- Link doesn't work
- Make sure you're clicking the link (not copying it), or try copying the entire URL into your browser.
- Account locked
- After too many failed attempts, accounts may be temporarily locked. Wait 15 minutes and try again.