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Two-Factor Authentication (2FA)

Two-factor authentication adds an extra layer of security to your account by requiring a code from your phone in addition to your password.

Why Use 2FA?

Even if someone learns your password, they won't be able to access your account without also having your phone. This significantly reduces the risk of unauthorized access.

Setting Up 2FA

  1. Install an authenticator app on your phone (see supported apps below)
  2. Go to your Account Settings
  3. Click Enable Two-Factor Authentication
  4. Scan the QR code with your authenticator app
  5. Enter the 6-digit code shown in your app to verify
  6. Save your recovery codes in a safe place
Important: Save your recovery codes!
If you lose access to your authenticator app, you'll need these codes to regain access to your account.

Supported Authenticator Apps

You can use any TOTP-compatible authenticator app, including:

Using 2FA to Log In

  1. Enter your email and password as usual
  2. Open your authenticator app
  3. Enter the 6-digit code shown for this site
  4. Click Verify
Tip: Codes change every 30 seconds. If your code isn't working, wait for the next one and try again.

Disabling 2FA

  1. Go to your Account Settings
  2. Click Disable Two-Factor Authentication
  3. Enter your password to confirm

Lost Access to Authenticator?

If you've lost access to your authenticator app:

  1. On the 2FA verification screen, click Use a recovery code
  2. Enter one of your saved recovery codes
  3. Once logged in, go to settings to set up a new authenticator

If you don't have recovery codes, contact your system administrator for assistance.